Privacy policy

Privacy Policy

Last updated: August 18, 2026

STORONLINE respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or contact us.

Information We Collect

We may collect information such as:

  • Your name, email address, phone number, and shipping/billing address

  • Payment and transaction information

  • Order and purchase information

  • Information you provide when contacting customer support

  • Device, IP address, browser, and website usage information

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Process payments, returns, and refunds

  • Provide customer support

  • Improve our website, products, and services

  • Prevent fraud and protect our customers

  • Send marketing communications where permitted and with your consent when required

  • Comply with applicable legal obligations

Sharing Your Information

We may share necessary information with trusted service providers, including Shopify, payment providers, shipping and fulfillment providers, analytics providers, and marketing partners, solely to operate and improve our services.

We may also disclose information when required by law or when necessary to protect our rights, customers, or business.

Shopify

Our store is powered by Shopify. Shopify may process personal information on our behalf to provide and improve the services used by our store.

For more information, please review Shopify's Privacy Policy.

Cookies

We may use cookies and similar technologies to operate our website, remember your preferences, analyze website traffic, and provide relevant advertising where permitted by law.

You can manage cookie preferences through your browser or our cookie consent tools.

Your Rights

If you are located in the European Economic Area, you may have rights regarding your personal information, including the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Request restriction of processing

  • Object to certain processing

  • Request data portability

  • Withdraw consent where processing is based on consent

To exercise your rights, contact us using the information below.

Data Security and Retention

We take reasonable measures to protect your personal information. We retain information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Children

Our website is not intended for children, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or your personal information, contact us:

STORONLINE
Jozef II-straat 15
9000 Ghent, Belgium

Phone: +32 465 11 55 75
Email: ahmadisamad723@gmail.com